โ03-14-2024 05:29 PM
If I send my phone in for the trade in, and it does not qualify for the amount they thought it would be, do they give me a chance to get the phone back?
โ03-20-2024 04:58 PM - edited โ03-20-2024 04:58 PM
Hi @Carol1 - Yes, according to the Terms & Conditions, you have the option to either accept the offer or to reject it. If you reject it, the phone will be returned to you. Keep in mind there is a specific clause in there that requires you to respond within a certain period of time that's specified during the process (so just be sure to be timely once you're told what it's worth). More information here.
Hope this helps.