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Can’t activate

bejeanntte1
Novice

I am 8 days since I change into Visible and they can’t activate my phone !!! Some one knows what to do ?

2 REPLIES 2

TJ-VisibleMod
Moderator
Moderator

Hi there! I’m sorry to hear you’re having a frustrating experience with the activation of your service. Our Care team will be the best place for you to get help with this issue. Please reach out by chatting on our site, tweeting @visiblecare, or sending a DM to @Visible on Facebook.

TJ

beav
Novice III

Before reaching out to support, have you rebooted your phone?