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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 6 replies
  • 10 kudos

New phone

I have had visible for 4 months or so with a SIM card. Well I bought a new phone that would be compatible using eSIM and now I can’t get my new phone to activate. Help

How to check status of a gift card

I switched from Verizon to visible and made 3 months of payments. There was a $200 promo gift card and it still is on the site. When do I get my email with the code or how do I check the status? I’ve tried chatting with an agent through the app sever...

can't make calls

does anyone work at this company I've been on chat waiting to get some help for 2 days. my phone only worked for the 1 day, and now I can't make or receive calls. They should change the name to INVISIBLE.

mimi by Novice
  • 1 replies
  • 0 kudos