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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

porting in a new phone number

Just wanted to mention that if you bring your old phone number with you, apparently you will need to re-do a password and greeting for your voicemail. I am not someone who thumbs through my phone looking at settings and details, so my husband was the...

kdeb by Novice II
  • 2 replies
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Resolved! How to reinstall the eSIM

I deleted the eSIM by accident, and now when I log into the account, it wants to setup 2 factor authentication, (which requires the phone number I don't have set up). How do I reinstall the eSIM, if I'm essentially locked out of my account?

Retreiving my voicemails

I have a Samsung Galaxy S21 Ultra 5G. When I receive a voicemail, I do not receive any notification that I have received one and I have no listing that one has been received. I have attempted several times to change the settings on the Voicemail app ...

drwink by Novice
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itemized call list

Hello. I'd like to see how much time I've spent to particular numbers, especially those to Europe? Does anyone know how to find this information? Thanks.

dolancr by Novice
  • 0 replies
  • 0 kudos