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Jkwong · ‎04-01-2023

None of my apps on my iPhone are able to work while on their network. I have full bars and 5G UW, their top tier. When I log into a Wi-Fi, everything works again. When I was in trial, with a temp number, all of it worked. Now that I’ve ported, none of my apps work unless on Wi-Fi. Only texts, calls, and internet works. Can’t get maps or even their own app to work. Anyone have a solution? I’ve restarted and hard reboot my phone. Still nothing.

RyanBlakeIT · ‎04-09-2023

@Jkwong - Is this still an issue for you? If so, are you able to use a web browser to surf the internet without WiFi?

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.

Jkwong · ‎04-09-2023

No, one of the IT support people reset the network for my phone and had me do a full reboot. This solved it. Thanks for asking.

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Apps not working on network

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.