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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Legacy Customer PayPal Discount

I’m on the legacy $40 party plan and get a $15 discount so I pay $25 per month. I want to upgrade to $45 visible+ for the higher data prioritization, but I’m doing so I would lose the discount.Why wouldn’t Visible give existing customers the PayPal $...

Tiger by Novice
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  • 1 replies
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Complaint

I bought iphone14 from Visible with esim. My current phone is iphone8 with physical sim. I can’t activate my new phone. Followed steps but don’t recognize activation code sent me. So new phone is never activated. It means is it unlocked phone? May I ...

Promo w/ Port in and Change Device?

Hi everyone, My wife is currently on Visible on an old party plan. She is using an iPhone 11 that she brought to Visible from Total Wireless. I am on Total Wireless using a Pixel 6A and would like to move to Visible. I would like to:Buy an iPhone 14 ...

ajw85 by Novice
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  • 6 replies
  • 0 kudos