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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Activation issues - Replacement SIM

I received message from Visible to upgrade plan and Sim for better network/connectivity. I replaced with new Sim and followed all steps but unable to activate. Now this is my third day with no service and no solution so far. I spent 3-4 hous in multi...

sg_cl by Novice III
  • 8427 Views
  • 23 replies
  • 4 kudos

Phone type in profile

I was looking around my visible profile the other day, and I noticed that the phone type it has listed for me is a phone I had from long ago. I didn't find any way to edit that phone to a different one. My existing phone works fine but the record see...

Activation

I'm not receiving activation email when attempting to complete activation.I get the following messageTo look up ID, please allow permissions. Application has Email is working and I have received email from forums

Rod by Novice
  • 566 Views
  • 1 replies
  • 1 kudos

Cannot send or receive picture texts

I may have made the worse decision by upgrading my visible plan. Since I have upgraded I cannot send or receive picture text messages or use my data. Visible needs to fix this ASAP. And their chat line hasn't helped either.