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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

New SIM card

I have my new SIM card, be want to make sure that I will NOT loss my contacts & photos, etc. Do anybody know if they will be lost or not? I have a Motorola phone & not sure if my info can be stored in a cloud or not?

Annoying letters about upgrading

I keep getting letters telling me I need to upgrade. I did! I received and inserted the new SIM card. Why am I still getting these reminders (demands) that I upgrade? I've just been ignoring the letters but I worry that my service will be affected if...

RonHR by Novice
  • 1754 Views
  • 4 replies
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Changing from Visible to Visible+

From various posts I thought I could get better answers here in community than chat or phone call. I have the visible plan on one of the phones in my family. It’s a iPhone 7S Plus. The data is terrible. I have done all of the suggestions I could find...

No service

I have been fighting my phone all morning, no service! No texts, no phone calls. Restarted my device, checked updates, airplane mode on and back off, changed networks? My daughter had this issue yesterday with her Visible service. Please help!

Kratt by Novice
  • 1497 Views
  • 1 replies
  • 0 kudos