Basic Service

BryonVisible
Novice

It appears that the basic service fee is now $25/month

Why am I being charged $30/month?

3 REPLIES 3

Anonymous
Not applicable

When did you sign up? If it was prior to March 1st then you were not eligible. If you were on the old plan prior to September and upgraded to a new plan before February 2nd or 3rd, again you are not eligible. You can always ask customer service to see if they will apply it but I doubt they will.

That makes no sense at all.

RTR
Novice

I'm also being billed $30/month, but my wife is being billed $25/month. Makes no sense.