โ10-06-2025 02:25 PM - edited โ10-06-2025 02:27 PM
I received a 1 year gift code from a friend using the https://www.visible.com/deals/gifting-visible
I received the email that included the gift code I need to enter to redeem my 1 year. However, the link provided in the email doesn't work. They provided the link https://www.stage.visible.com/shop/gift/redeem. I also tried googling and found this link instead https://www.visible.com/shop/gift/redeem to redeem. After I enter my email and gift code, it takes me to a blank white screen. I have tried different browsers, different devices, incognito mode, different ip address but it is still the same thing.
I looked at the html coding of the page after I enter my email and gift code and found there to be a bunch of errors. The site needs to be looked at and fix.
โ10-06-2025 05:08 PM
This is a peer to peer forum and not customer service. If you are having issue redeeming that code you need to contact Visible by chat or by messaging them on Facebook, Instagram or X/Twitter.