12-11-2022 09:39 AM
I am unable to access my account and the app is a blank screen. I have spent way too many hours on chat/twitter/FB and it’s been a week now. I am trying to get a port-out PIN which they say is only possible from my account. The error message “something went wrong” comes up. Have tried on 4 different devices as well as different browsers/networks. Very stuck. Is anyone else having this problem?
12-17-2022 12:12 PM
My account has been broken for weeks (another post here) and after two case numbers and four escalations, it's still completely broken. I suspect they have some serious back-end problems