Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Keep existing plan but upgrade device

Hi! I'm an existing customer on the $25/month plan (which works fine for me). I'm interested in using the Trade-In Program to upgrade my phone. Can I remain on my plan, or do I have to change to $30 or $45 a month plan?

hornet by Novice
  • 1 replies
  • 0 kudos

eSIM FIXED!! Please read if you're having issues!

Like everyone else, I was having issues transferring my service to the eSIM from my old iPhone 12 mini to the new iPhone 14 Pro. Went through all their steps and nothing worked. UNTIL IT DID. Please read all the steps they gave me. I don't have the c...


My payment is due on December 24. Today is December 17. Why can't I pay my bill?

JAL1 by Novice
  • 1 replies
  • 0 kudos