Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Can’t make phone calls

Cannot make or receive phone calls. Cannot log into account because 2 factor authentication code text message service has been denied. Cannot get any useful help from Connai.How can I get assistance so I have phone service?

Resolved! Cancel Service

I need to cancel my Visible account. I already switched service to a new provider, and changed to a new phone number. I am unable to receive the 2FA text required to login to my Visible account because I have a new number. HOW CAN I LOGIN IF I'M REQU...

new phone help

I have one phone on Visible already and would like to add another phone that I will purchase from Visible and then port out of a Tracfone account to the new Visible phone. From what I can see is that I will need to have another e-mail account to do s...

No WiFi Calling, Samsung S20

Does anyone actually have the WiFi Calling icon with ability to turn on and off, on the S20?As soon as I changed from ATT to Visible, wifi calling disappeared.Chated on Social Media, no help, escalated up the chain, still waiting response.

Family migration from Verizon recommendations

We are a family of four with four phones, and two of us (myself and my wife) have ordered Google Pixel 8 Pros which we will receive tomorrow. We know that the new phones have eSims but none of our old phones do. We understand that at least for the ot...