10-23-2022 02:52 PM
"the number you have dialed has calling assistance that has prevented the completion of your call."
Has anyone got this message? I just signed up with Visible. Text and data work fine. Just NO calls.
If I needed to call 911, I couldn't. Not good. I any clues? I have an iPhone XR. I chose to keep my old phone (Verizon) and phone number.
10-23-2022 05:41 PM
Does your data work?
Do you have a pSIM or eSIM? I don't know how to check eSIM state.
If you have a pSIM, check the state of SIM card/state by going to Settings/About phone/SIM status.
If it doesn't state "In Service", you're going have contact CS to get to fix the pSIM or send you a replacement pSIM. From my past experiences, they always ended sending me a replacement pSIM.
If you are using en eSIM they might be able to generate an new eSIM for you.
10-23-2022 07:57 PM
Did you verify your email. If not, you’ll have to verify your email then go through activation on the app.
10-24-2022 12:31 PM
I had to chat support (from my laptop) and go through a lot of troubleshooting. But the fix was support needed to reset my network on the back end while my phone was turned off.
10-26-2022 06:52 AM
ALL these replys have been tried and still NO CALLS 👎
I've tried BOTH pSIM and eSIM. 👎
Email has been verified TWICE 👎
I have had FIVE Visible chat reps work on this issue. 👎👎👎👎👎
I still have NO CALLS.