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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Slow mobile data

I'm in southwest Washington state and I have had Visible for several months. I love Visible and I have two phones and hence two hotspots. Recently I began to experience extremely slow mobile data. So slow it was unusable. About that same time I had u...

billing

I am getting this messageSomething went wrong. We are working hard to fix that. Will this be resolved later today so I can pay the bill?

Bon by Novice
  • 418 Views
  • 1 replies
  • 0 kudos

pay bill

I cannot pay my bill. This is the message I get. Something went wrong. We are working hard to fix thatWill this be resolved later today so I can pay the bill?

Bon by Novice
  • 601 Views
  • 2 replies
  • 0 kudos

Not connecting after loose service

I have a iPhone XR and when it looses service it doesn’t like to reconnect to the visible service automatically without me turning on airplane mode and then turning it back off. Anyone have this problem?