โ08-21-2023 03:46 AM
I received an email from EMPOWER advising I should have received the details of my 3 months of free Visible service that I applied for due to loss of job. I have not received anything from Visible with the approval details after waiting 10 days. Tried to chat and agent knew nothing about the program and left me hold so long that I was logged out. How do I find out the status of my application with Visible and I have had a Visible account for awhile now ?
โ08-21-2023 08:16 AM
You might want to try contacting via Twitter (X) or Facebook - I've always had some success with Twitter (X) - https://twitter.com/visiblecare despite some delayed responses.