Customer Service

Lhicks
Novice

My mom has account, however she had a pmt error and you cut off her service.  How can she contact you to get this corrected?

5 REPLIES 5

jwhitaker80
Intermediate

If you are still looking for help, you can reach Visible customer service 4 different ways: chat, Facebook Messenger, Twitter, and Reddit.

I am trying to reach customer service.

 

harveyj6461
Novice

Gm I would like to contact someone about switching my service

LMP
Novice

I tried joining Visible today but they lied to me for about two hours until i lost my patience and revoked all access to my personal information and revoked and cancelled the request to port my mobile line from AT&T. Truly all companies in mobile service are bad. we have no real options. Porting a number cannot take so long over two hours an not been able to port a line? Whats wrong with you visible? Then, not even having a customer service number but hiding behind a chat??? cowards. You upset customers and thats why you have not grown as a company should. I like efficiency but you are the opposite. Talking about been disrespectful the most disrespectful thing in the world is to waste one s time. time is the most precious thing any one can have. how you dear to keep lying to customers to be holding when you are not doing the work. What a waste of time this company is. It had so much potential but the human service they have is quiet deficient.

If you were on hold all that time, that wasn't with Visible, it was with AT&T.