Help, I cannot get my phone to work.

ihsmantx
Novice

I tried to add my wife's phone and I thought I had to use my info but i selected continue with my IMEI.  I know I screwed up but how do I fix this?  I cannot make calls or receive calls.

1 REPLY 1

jwhitaker80
Intermediate

You’ll have to contact care via Wi-Fi, without logging in. They will suspend 2FA temporarily so they can access your account.