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unable to access acount

Purchased replacement iphone. Can't access account because a verification code is sent through SMS to the inactivated phone number. The replacement iphone also needs a SIM card. I checked and there is no option for eSIM and no wifi calling available....

LG by Novice
  • 1666 Views
  • 2 replies
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Invalid bring a friend code

I am a new customer. The bring a friend promo code says it is not valid or expired? I tried getting help and after 3 hours. Issue not fixed and no response from Visible?

Pdiddy by Novice
  • 936 Views
  • 0 replies
  • 0 kudos

Transferring one line from a 2 line account

I have a 2 line Verizon account. I would like to try out Visible, using my current number for a couple of months. I have eSim. Looks simple enough, My question is: will my wife be able to keep her current plan? How is my part of the Verizon account c...

Texting has errors

We have a Samsung Galaxy S23. It currently cannot send or received texts in group conversation. We also get messages that appear as blue circles to download, but attempts to download are unsuccessful. It appears that some of the blue circles are just...