I’m trying to sign up by benefiting from iPhone’s two promotions, but keeping my existing phone number. However, both website and app don’t ask for whether I want to keep my old number or not and it wants me to pick a new phone number. I couldn’t reach out the support through chat. Does anyone have the same issue and know the solution?
I asked my question through Messenger. This was their answer. “Hello! Thank you for reaching out to Visible! We are deeply sorry to hear that you are facing this sign-up process issue. If you want to activate via eSIM you will need to get a new number and transfer after activation. *Alex L”
I’m not sure at this point whether to proceed the process because of walking around activation issues