12-08-2023 10:09 AM
Hello, I am trying to start a new account for my iPhone SE 3rd Gen. & add the promo code and and pay, BUT the “something went wrong” keeps coming up??
Thanks for you help.
Mark Lancaster
12-08-2023 02:40 PM
This is a peer to peer forum, for your issue you would need to contact customer service and maybe they can help.
Only thing I can suggest is you try clearing your cart, then clear browser cache, restart browser and try again. if that doesn't work try an incognito tab or window. Good luck.
12-12-2023 11:22 AM - edited 12-13-2023 10:43 AM
I got it fixed.. Facebook Messenger to contact real person at Visible!
12-13-2023 10:41 AM
I had the same issue. Go to Visible Facebook Messenger, and you can actually get in touch with a human that will manually add the promo to your account!