Line Assignment Confusion

[McSnagg]

New user here. I have some confusion about the line settings of primary and business. I only need one, but I see two under the same number. One says Primary and the other says Business. Whats the difference? Can I only have one? Thanks!

[TheCellTower]

Are you referring to eSIM?

[McSnagg]

My phone I12 phone shows a primary and business line with the same number. My contacts also show as either primary or business. I’m trying to get to one line only.

[TheCellTower]

Did you port your number from a different carrier?

[McSnagg]

Yes. Verizon

[TheCellTower]

So delete the Verizon eSIM, that's why you see to eSIM with the same number one eSIM is Verizon

[marciano]

My phone (iPhone 14 PM) has two lines as well—Primary and Personal—under the same number.  In “Cellular Data,” Primary is greyed out, Personal is ticked.  I think this might have to do with the second IMEI—IMEI2–I chose during activation.  Correct me, if I’m wrong.

[McSnagg]

I don’t see any way to delete the old eSim. Only the one currently in use. Seems impossible to get through to the Visible chat people.

[marciano]

Best way to get through to Visible Chat is via FB Messenger or Twitter DM.

[McSnagg]

No success. Seems impossible to get ahold of anyone via Visible chat or Messenger.

[BEKKISUMMONE]

I'm totally confused with the primary line, conversation/ personal/ business line issue. I recently switched from Tmobile to Mint, Mint to Visible. I can't call out if I am on the primary line to my husband or to some of my favorites, the calla just drop, and texts fail. I still have Primary network= UNAVAILBALE, and the 2ns line is Visible. This is RIDICULOUS... HELP

[holottalumps]

Same here. Ported number is secondary.  Cellular data is a completely different number. Primary number is my original ported number. But does not work. W T F 

[hermosalisa]

Same -- super confusing