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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Gizmo watch?

can’t decide if I’m going to join. first off I’m very underwhelmed with the support from visible. No phone number and a Bs chat system. Doesn’t give me confidence. but the reason I’m writing. mom currently with Verizon and since it operates Visible I...

Resolved! Problems with Visual Voicemail and SMS Texts after Port In

After porting in from VZW I have no Visual Voicemail and am not receiving SMS texts.The steps used to port; Original iPhone XR with VZW sim card, created Visible Account via eSIM with temporary new number, ported the the VZW number to the new eSIM, r...

Greencat by Novice II
  • 6239 Views
  • 5 replies
  • 1 kudos

International calling to India Visible plus

Hi. I ported to Visible yesterday as my previous carrier didn’t have esim option and I am already in doubt if I have made the right decision. I have the Visible plus plan which gives 500 mins of International calling to few countries per month. But w...

MP by Novice II
  • 1662 Views
  • 4 replies
  • 2 kudos

Resolved! Cannot obtain my referral code

I have created an account ordered a sim, i was trying to get my referral code, but everything i have tried and read to do every time i do it or go to account there is no place to generate my own referral code can someone please help.

Trying to port out but cannot get pin

I am trying to port out of Visible to At&t. I have been requesting a pin for over a week. I get the email that the port-out is in process, but I do not get the pin. According to the FCC, the port out process should not take more than a day! In the su...

rorojaw by Novice
  • 1145 Views
  • 2 replies
  • 1 kudos