โ08-16-2021 09:10 AM
Hello,
My wife and I are switching from a joint plan with AT&T to Visible. My new phone from Visible is supposed to arrive today, but my wife's new phone has not shipped yet. If I activate my Visible phone later today will my wife's old phone lose service until she receives her Visible phone? Do I need to wait until we have both received our Visible phones before activating?
Thanks
โ08-17-2021 03:42 PM
Hey there! If you decide to activate your number and complete the porting process, your wife's line will remain active with your current carrier. Her line will not disconnect until she activates her Visible SIM card. You can also wait until she receives her device as well.