- Community
- Forums
- Need help?
- Re: No SMS received
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
No SMS received
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 04:26 PM
11 REPLIES 11
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 04:48 PM
Having same issues all day. I cannot make a call either
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 06:18 PM - edited 02-28-2023 06:19 PM
I can make calls but am also not receiving SMS texts. iMessage is working OK.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 06:20 PM
Same issue here. Currently waiting in queue for support will share if they give me a solution.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 06:57 PM
I haven’t found a fix, done everything, lots of people having the same problem.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 07:24 PM
Same here
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 07:26 PM
Same issue, can make and receive calls , can send text/sms messages but cannot recieve text/sms messages. Didn't even know until a friend called me about not responding to his text. Been waiting for over an hour on visible chat in the queue and over an hour on Twitter waiting for response from my DM to visible care.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 07:28 PM
Just to add some more info. I tried the stop and start airport mode, that didn't work, I tried pulling the sim and putting it back in and that didn't work. Just been googling things to try and none of them work. I believe they have a network issue. To bad they can't send out a text message notifiying us of the issue. LOL
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 07:37 PM
My wife and I are having the same issue. Glad we are not the only ones.
Hopefully they get on this ASAP. Not having working SMS is not great.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 08:03 PM - edited 02-28-2023 09:29 PM
I did get through to the chat. This is what they told me
We apologize for the inconvenience that has caused.
We have rectified this technical issue and our concerned team is already working to resolve the issue. We would kindly request vou to please wait for sometime and it will be automatically resolved. We really appreciate your understanding on this.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2023 08:07 PM
I have an iPhone can get text messages from other iPhones. Can’t receive texts from other phones. It’s been going on all day.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-01-2023 08:02 AM
Hello all!
Please note that Visible is aware of this issue. Please refer to the following thread from the Community Manager.
