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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Issues with texting and calling since upgrade.

I upgraded a few days ago and now cannot text or call some of my contacts. Support was not helpful. I know have a Primary line and a Business line, same number on both? I switch between lines to try and text and cannot. I also cannot text from my com...

KarenFG by Novice
  • 1 replies
  • 0 kudos

No SMS for a week

I have not been able to send or receive SMS for a week. I cannot sign in to chat with support because I'M NOT GETTING TXT MESSAGES and then the popup on the login window says to contact support... Visible is THE worst provider I have ever had the mis...

kmicb5 by Novice
  • 1 replies
  • 0 kudos

U.S. Bank Verification SMS

Since switching to Visible two days ago, I have been unable to receive verification code SMS from U.S. Bank. All other text messages are coming through. All other verification codes from other institutions are coming through. I have an iPhone 14 Pro ...