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Forum Posts

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

SMS picture resolution unacceptable

I love everything about Visible except their terrible downsizing of all pictures received through SMS. Everything I am sent gets downsized to 360x480, which is crazy. I am texted photos of work tickets at work and they are completely illegible. The s...

Txt msg problems?

Is anyone gaveling problems with reviving TXT msgs now a lot of codes for banks and auto send show up like this ö€ a~rxÜùÆ4ü L¡9(Ar€yPÖv8LOÖùe7ò.à2éJAwæDNA7æ¤/€9æDGÖfrxÜùnzxLì.&'ΛDà4éR@

Vlordi by Novice
  • 123 Views
  • 2 replies
  • 1 kudos

Duplicate automated SMS messages

Just two days ago, I started receiving several copies of the same automated SMS messages. I'm receiving several copies of messages from Square, Amazon, and BofA. Anyone else experiencing this issue?

Issues with MMS messages not sending to people

I been having issues since i ported my number from Google Fi to Visible and I'm unable to MMS pictures or gif to any of my contacts, i have done a factory reset, a network rest, rest Bluetooth and signal, changed out sims cards to see if it would res...

Resolved! Activation loop

I am new to Visible as of today. Just received my SIM card a few hours ago. I inserted it and went into the Visible app. I then restarted my phone just like it said. After doing that I went back into the app and it started making me do the same steps...

Calling FROM Mexico??

Now that calling TO Mexico is included with Visible plans, I'm curious about calling FROM Mexico. We are traveling to MX in FEB and last time I had to buy a local MX phone. Will I now be able to call FROM MX? My fellow travelers last year that had Ve...

Receiving Text messages whilst abroad

I'm going to be out of the US for the next couple of months. I've forwarded my voice calls to google voice, but is there a way to forward my SMS messages? I use apple so can get my iMessages on my computer.If this isn't possible through visible is th...

dshj34 by Novice
  • 465 Views
  • 1 replies
  • 0 kudos

No service after reactivating

So, I got a sim on my iPhone 6s. Used Visible for a month. Left for a month, came back, paid my money, restarted my phone, it says I have signal but I am unable to make phone calls and I have no data. Please help. I reached out to customer service an...