I contacted chat support because my data speed has been very slow the past few days (under 500kbps average) and after going through several steps the technician tried a reprovision but said it froze and never completed. I've contacted like 6 other reps today and none of them were able to redo the reprovision and instead escalated my case because the "reprovision button is greyed out." This is a very bad time because I need to use my paypal to pay my water bill in the next 3 days but I can't because I have 2fa enabled and no access to it. But after waiting 4 hours for the reply, the email said it'll take 24 to 48 hours until they can fix it. I'd really appreciate some help asap
