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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 7 replies
  • 10 kudos

Visible customer service non existent?

I've been trying to get help with an issue with my account for over two weeks. The chat option never works. The one time it did they sent me to Facebook to message there. I've done that and now the only responses I get are copy/paste messages that ne...

activation problem

I want to transform my US-mobile phone number into the Visible. But I made a mistake with the phone number. So the shipped physical SIM card can't be activated. I had created another Visible account with another email address, and a new physical card...

DuoZ by Novice
  • 0 replies
  • 0 kudos

Resolved! app issues

I am trying to purchase a phone in the app and all I get is something about a problem and they are working hard to fix it. All day long, same same message.

lorlyn by Novice
  • 2 replies
  • 0 kudos

I can't call out, can't wifi call. New Service

I have an iPhone 11 Pro. Switched from Verizon this am. Visible account says all is good. I can't call out, I can't enable wifi calling . I get messages from attempting above saying contact Verizon... my old carrier. I Not a great start Visible! Shou...

Mark1 by Novice
  • 0 replies
  • 0 kudos