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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Physical SIM will not activate.

I have been with chat for going on 5 days. Got a new phone that doesn’t use eSIM. Ordered a sim last week. Arrived Saturday. Installed it Sun, wouldn’t work. Got on chat. They said sim was canceled because it was longer than 30 days. Impossible had n...

Unlocking the phone

Good afternoon! I bought an iPhone 15 pro max outside the United States. Is it possible to unlock this phone?

Pavel by Novice
  • 219 Views
  • 1 replies
  • 0 kudos

Resolved! Number lock

Does visible offer number lock protection? If so, how do I access it?

Mfpdt52 by Novice II
  • 2387 Views
  • 8 replies
  • 3 kudos

Resolved! What does Visible do to prevent unauthorized SIM Swapping?

This isn't about the user, this is about the provider. (Seems that providers are trying to put this issue on the backs of users where they need to step up.)"In 2023, the FCC to “adopt secure methods of authenticating a customer before redirecting a c...

App, Website BLOCKED?! 502 Server Error

I missed a payment by one day since my payment due date was the day before payday, but I paid it the next morning.However now, my account has been IP-blocked it seems? I can't even chat with support because I cannot even log in to the website, from A...