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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Trade-In Credit

Visible trade-in credit This post is on 8/9/2024. We have been waiting since July 8 for our phone trade-in credit. We have escalated this issue several times: THIS IS RIDICULOUS! I have chatted/received email for weeks: 7/16 Eugene 7/21 Abby 7/21 Fer...

acp0504 by Novice
  • 335 Views
  • 1 replies
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Pixel 4a 5G esim and 5G?

My old 4a died and I was given a 4a 5G from a friend. It started life as a T-mobile phone. It is unlocked and I am using my old visible sim and it seems to work on the network fine. But only LTE, no 5G. Is this phone not able to get 5G on visible? I ...

Using Wifi on ship and Ports for posting on Facebook

I am seeing multiple opinions on using Wifi in Europe. There is Wifi on the cruise ship. I know I can set up and use Wifi calling and texting with the basic plan for no charge. But can I post on facebook with being charged data.

Wede by Novice
  • 562 Views
  • 5 replies
  • 0 kudos

Data stops during the day.

I'm just outside Bend Oregon where I've been using Visible for a couple years. A couple weeks ago I noticed that phone calls and texting worked but data would pretty much stop sometime between 9:00 am and 10:00 am then gradually resume after 6 pm. Vi...

Account Access

I have not been able to access my account for almost three weeks now multiple prolonged chats have not helped I am about to leavelast chat they actually blamed it the recent Microsoft issue with their provider I have not been billed either so suspect...

daetrip by Novice
  • 862 Views
  • 9 replies
  • 0 kudos