Not able to receive texts on Samsung Galaxy S22

BMY61
Novice

I recently bought a new phone (Samsung Galaxy S22) and switched to Visible, for about the first month did not have any issues.  Recently I cannot receive texts, but can send texts.  I can receive and send phone calls just fine.  I have to keep constantly restarting my phone to the texts to come through, any suggestions?

 

I am currently using Google Messages, I have tried the Samsung Messages and get the same issue after a while.  I have tried turning on/off the Visible eSim, resetting wifi and connections, etc.

 

I am not using a VPN, phone and all apps are to the latest updates

 

I think the issue is on Visible's end and not on my end, maybe it is an eSim card issue and I should get a physical sim card? Any help is appreciated.

3 REPLIES 3

Anonymous
Not applicable

Came here to say same with S10e. Texts not coming in w/o restart. Phone calls not coming through. Voicemail app delays. Etc...

StephenSDH
Novice II

Same issue with Samsung A53 and physical SIM. 

Stephaniee
Novice

Same issue on s22 ultra. Anything help to fix?