Not able to receive texts on Samsung Galaxy S22

[BMY61]

I recently bought a new phone (Samsung Galaxy S22) and switched to Visible, for about the first month did not have any issues.  Recently I cannot receive texts, but can send texts.  I can receive and send phone calls just fine.  I have to keep constantly restarting my phone to the texts to come through, any suggestions?

I am currently using Google Messages, I have tried the Samsung Messages and get the same issue after a while.  I have tried turning on/off the Visible eSim, resetting wifi and connections, etc.

I am not using a VPN, phone and all apps are to the latest updates

I think the issue is on Visible's end and not on my end, maybe it is an eSim card issue and I should get a physical sim card? Any help is appreciated.

[Anonymous]

Came here to say same with S10e. Texts not coming in w/o restart. Phone calls not coming through. Voicemail app delays. Etc...

[StephenSDH]

Same issue with Samsung A53 and physical SIM. 

[Stephaniee]

Same issue on s22 ultra. Anything help to fix?

[tiffanyhill876]

Mine has been doing that for over a month now. I have talked with customer service too many times to count. They have had me download several eSIMs and sent me 2 different physical SIMs and I have factory reset my phone twice. I've had 2 different case #s through CS and I'm gonna have to call again because they have now sent me an email that says since they can't contact me they are closing the last case as well. 

Of course you can't contact me because my service sucks. When I started this service I brought my own phone (Galaxy s22 Ultra) and paid for the whole year. So in the middle of trying to not get hateful with them they told me that I couldn't get a refund so now I'm stuck with a service that doesn't work and they don't seem to care to fix it. Everytime I contact them they start by acting like it is my phone or something I did. Well no it's not my phone or anything I did, it worked just fine for several months then bang. I work for Door Dash and I have to have my phone or I can't work. So I haven't been able to work in over a month. But do they care.... NO.