Ordered a 15 day trial, but never installed it. Now I'm getting a notice that my trial is ending.

crwalla
Novice

Ordered a 15 day trial, but never installed it. Now I'm getting a notice that my trial is ending.  Cannot sign into my account since the two level security SMS code goes to my new telephone number (which was never initiated).  I'd like to notify Visible that I never used the trial so I can take advantage of a 15 day trial if and when I am ready to take a test drive.  Thanks!

1 REPLY 1

RyanBlakeIT
Superuser
Superuser

Hi @crwalla - Your best bet in this case is to contact Visible Customer Care.  We're just fellow Visible users just like you might be.

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
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