PSA: Number Change

jwhitaker80
Intermediate

PSA to anyone wanting to change their number after being on Visible service for a while. It’s extremely easy. Just open the chat and type “change my number”. The chat bot will handle this request without the need for customer support. After the process completes, it will take a few minutes, you’re up and running. No new pSIM or eSIM is required. Note: your service will be unavailable while the change is in process. I just stayed on Wi-Fi and after about 5 minutes service automatically was restored and my number change was reflected on my phone and was ready to use. Thank you Visible.

5 REPLIES 5

upstate-SC
Superuser
Superuser

Were you able to pick the number of your choice? or it automatically assigned you a random mobile number?

Why would you change the mobile number? I am curious to know the reason.

Just another visible user, willing to help others.
Please mark my answer as solution if it helped you.

They give you options to pick from based on your address. You aren’t able to choose a specific number.

I’m receiving 10+ spam phone calls per day AND now text from unknowns

this is awesome Nice job Visible.

Prototype60
Novice

Change my number