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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

goofy little icons

what are these goofy icons used by visible that seem to mean and do nothing ? 2 dots of a square or 2 dots over a wavey line similar to the one in the upper right of this community page

perk_dp by Novice
  • 1 replies
  • 0 kudos

Service Capability & Options in Europe

I've been reading posts about service overseas. I have an iPhone 11, and just want to make sure I understand what services I can expect to work. I realize that my Visible service won't work there as it does in the US. I have enabled WiFi calling. So....

BCOS by Novice
  • 0 replies
  • 0 kudos

Change payment due date.

I want to change the payment due date for one of my Visible lines. Visible Customer Service wasn't able to help. How can I change the payment due date?

JMT by Novice II
  • 3 replies
  • 0 kudos

no cell service

On Saturday I lost cell service on my visible wireless service attempts to reconnect using the troubleshooting within the phone didn't work attempts to contact visible didn't work as I couldn't access the two-party authentication system tests of my a...