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Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Physical SIM to eSIM for existing customers

I have some good news to share with you guys who want to transfer their physical sim over eSIM. I have successfully transferred my physical sim to eSIM from the app itself. On the phone app there is this transfer feature under YOUR DEVICE. After that...

bpositive by Intermediate III
  • 2 replies
  • 3 kudos

Deprioritized ALL DAY .. EVERY DAY

From 8AM to 12AM (16 hours a day) like clockwork. Download speeds do not exceed 150K a second. Wild latency spikes and fluctuations plague me. All Day.. Every Day.. on Schedule. I live in a remote area. Only one cell tower is visible to me. That towe...


Have had this service for almost 2 years now, I live in the same house and now my phone suddenly is dropping the service every 5 minutes. No call no text and no hotspot no service at all. Why is this my bill is paid And 9 out of ten times I have an e...

Resolved! Unable to text one person (Android/Google Messages)

Hello, I am a pretty new Visible customer, and in my house, we have three people with Visible accounts now. I am having issues texting one who hasn't activated his service yet, but I am wondering since he is in transition from Mint to Visible if ther...

Resolved! Anyone having this issue?

So, I have a Pixel 6 to start this conversation off with. It's always updated as well. Here's the problem I'm having. Lately I've been losing signal, alot. Like I'm having to go in to airplane mode at least 5-6 times a day, the data is suuuuuuper slo...

Switching Carriers

My service with T-mobile is horrible so I'm wanting to switch to Visible and keep my numbers, I have two phones. What would be the best way to do this. My Note 8 is compatible so that one is going to be replaced, is there a Visible store I can go to ...

Data works, but Phone does not work

I signed up for Visible yesterday, got a new phone number, and received my SIM card today.I loaded the app and followed the instructions add the new SIM to my phone.My phone is an unlocked OnePlus Pro 8 5G (IN2025) with dual SIM slots. Visible custom...

Spam Quarantine

Why are individual posts being automatically marked as spam? It seems to me happening to multiple users lately who are being blocked from posting a single message within the 24 hour guidelines.