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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Mifi line?

I just switched over to Visible, and had a Mifi line add-on with my previous provider. It was a less-than-ideal solution to power outages. I say less-than-ideal because the cell signal where I live is weak with any provider based on a hill (If I driv...

No service for 43 days now.

I'm on day 43 with very minimal service. If I'm home I can use wifi calling. I have talked with customer service too many times to count. They have had me download several eSIMs and sent me 2 different physical SIMs and I have factory reset my phone ...

New service

Why are my text messages green instead of blue

1205 by Novice
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Port out fraud

Please help. My number seems to have been ported out without my action. Support says it's a system glitch and placating me. I've been without my number and without service since Saturday. Case reference #***** "Phone Number Retrieval Issue"