08-21-2021 08:41 AM
Hi I have had this service for a while now and recently I cracked my phone screen and I was wanting to know how can I get a new phone without getting a new number or having to start a new service here with visible.
08-23-2021 07:09 AM
Hey there! You're able to purchase another device under your same account via the app and/or the website. However, if you experience any issues purchasing your new device you're more than welcome to chat in with our support team via live chat on the website and/or social media on Facebook and Twitter. Thank you for posting, we're always here to help if you have any other questions or concerns! 🙂
04-30-2022 11:36 AM
My phone died and I can't seem to order a new phone. It says I have already ordered a phone??
09-10-2022 09:36 PM
Well, you know that isn't accurate. They won't sell anyone a phone after the first one. This is not good business at all. They just say we can't order a phone because they have already sold us a phone for our accounts.
10-20-2021 10:10 PM
This might work if anyone ever answered on the chat tab! I still cannot get my phone replaced! This is bad for business as I see it. I'm never home in the daytime, and no one work for this company at night I guess. I open chat and pc answers me and cant understand me. I miss the times when live people talked to live people and not a pc answer service. I NEED A NEW PHONE !!!!!!!!!!!!!!!!!!!!!!!!