โ07-24-2024 04:43 PM
Well not so. No discount. Charged me $25, when it was suppose to be $20.
What is wrong???? I'm ready to go back to my old carrier.
โ07-24-2024 08:21 PM
This is a peer to peer forum and not customer service. Only thing I can suggest is if you entered the code and it didn't accept it you can contact customer service and ask them to add it. I don't think they will give you a $5 credit for this first month if you have already been charged, you could ask and see.
Besides the referral not being able to stack you also can't get Visible services free in any given month if that is what your intentions were, they have a minimum charge of $5 per month to cover taxes and fees. If you do get the discount applied at $20 a month and down the road you refer people and accrue referral credits they will apply first on the base plan and your CHAMP credits roll over to the next month. If you get the plus plan and accrue credits they will apply in the same month after the first month of service.
โ07-25-2024 12:26 PM
whats the number to customer service
โ07-25-2024 03:16 PM
There is no phone number. Customer service is all done by chat with them, you can also DM them on their social media platforms, Instagram, Facebook, Twitter or X as it is now called, they can also be message on their support page on Reddit.
You could possibly ask for a call back on chat but I wouldn't expect them to do that, they reserve that for bigger issues.
โ07-25-2024 03:02 PM