Received an email about an order i did not authorize

[NinjaEggroll]

So...I too received an email about an order that I never made 😡. I immediately checked my bank account for any discrepancy but luckily there was none. Then got an email from Visible stating it was some kind of error. I tried to reach out the customer service via chat but yeah, the chat system is effing USELESS 😡!! Also, how come the Iphone 13 is on the phone shopping list here already but not the Galaxy Flip or Fold??? 

[LS-VisibleMod]

Hey there! I'm sorry for the trouble you had with the email about the order. For any questions you might have, our Care team will be the best place for you. Please reach out by chatting on our site, app, tweeting @visiblecare or sending a DM to @Visible on Facebook. -LS