Hello,
I purchased a phone through BackMarket and received the code in the confirmation email to sign up with visible. I'm trying to select my plan and am prompted to either buy a new phone, in which case I have to add something to my shopping cart that I don't want, or I can bring an existing phone but I don't have the IMEI yet and won't have it until the phone arrives in a few days. I've tried entering the code from the BackMarket order confirmation email as both the IMEI number, and as a promo code with a cheap new phone in my shopping cart and neither one works. I'd like to sign-up for my service plan now so I can get the Save24 promo. My current phone is locked to Verizon and can't be ported to Visible.
Can I sign up for the plan now and get the promo or do I have to wait a few days until the new phone arrives in the mail and I can get the IMEI number?
Thank you
