05-09-2021 06:57 AM
I have spent hours in the last two weeks chatting. The case was open to look into why my calls kept dropping etc. I received email updates every couple days saying they were still looking at it until they finally said it was because there was a lack of coverage in my area even though the coverage map shows 4G
05-17-2021 05:34 PM
Yep, same thing happened to me too. And, I live in Silicon Valley, not some rural farm. Their service, frankly, sucks.
04-08-2022 07:40 AM
I've had same problem with Samsung S20 and Pixel 6 so it's not the phone. Still not resolved despite lengthy chats. Also thinking of switching.