SIM

jaxpanda65
Novice

Can I transfer from a Visible e sim to a Visible physical SIM? 

2 REPLIES 2

Visible allows you to order a physical SIM card to replace your eSIM. To do so, you'll need to contact the Care team. Unlike the reverse process, this requires some manual intervention.

I'd suggest also asking Customer Care whether this would result in any service disruption until the physical SIM is activated -  it has been suggested elsewhere that the eSIM becomes inactive until the physical SIM is activated. Not sure about that but ask if it's a concern.

DeanKevin64
Ace III

I am not sure about eSIM to pSIM if service stops but I can tell you that replacing a pSIM service will stop until the new card arrives. The peculiar thing was is that the new card was already programed and no activating it was needed.