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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Visible is not able to send me verification emails.

Visible is not able to send me verification emails. they claim it is because google or gmail blocking them. I created an 3 accounts with both yahoo and gmail, all of them never get any verification emails from visible.com anyone find a solution to th...

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Validation email not coming thru.

I've not been able to activate service due to the validation email not coming thru to my email. Got ahold of a live agent, he checked the email address and said they've been sending and to check my spam/junk folders. I did so, nothing there. He re-se...

David1 by Novice
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! You guys are a joke in terms of starting up a service

I decided to switch to Visible for me and my wife. I started an account for her and put the IMIE number to see if it works for a Esim, it did great! Told me to go to app to continue and I got a constant message of saying sorry the phone isn't compati...

JGill by Novice II
  • 5220 Views
  • 15 replies
  • 0 kudos