I do not understand why Visible would allow you to change your email address. But the email change does not go into effect for 30 days. I recently changed the email address on the account but had killed the old email account with the provider before ...
I've convinced my business partners to switch to Visible for phone service but discovered that our email addresses, which contains a dash, are coming up as an invalid format. I tried without the dash and it accepted it (however it isn't a real email ...
Unfortunately I lost my Visible SIM card when traveling outside the US. I've been very happy with the service and have had the number for over 20 years. I have tried getting help with this first by chat through the app then through Facebook messenger...
