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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Error message

I'm getting the following error message when trying to sign up for new service."You've reached the maximum number of attempts. Please try again later."

Can’t use my email for account

Hello, I was trying to use my primary email but due to having a period near the ampersand Symbol, Visible will not accept my email and it comes up with an error. The error says “emails cannot have special characters after the ampersand symbol” someth...

EJD17 by Novice
  • 608 Views
  • 2 replies
  • 0 kudos

New account old account email

I'm trying to open a new account. I previously had one but cancelled the service. When try and open new account it won't let me use my email address that had been previously registered on old account. It wants a different email address. But I only ha...

GBN by Novice
  • 1034 Views
  • 3 replies
  • 0 kudos

Chat

chat is hung, I what to do.. my phone was stolen and my password doesn't work