SOS on phone after phone No. transfer

[fszabo775]

Completed the whole procedure of transferring the phone number and it worked, but the phone shows SOS or no service. The phone is in the 06776 area that shows excellent service for Visible/Verizon. 

Tried to go through several times, turning the phone on and off , regardless the phone shows no service. 

[fszabo775]

iPhone 13 Pro Max.  Also the app asking for 2 step security but cannot be set up because the phone number doesn't work, because there is no service /SOS shown so won't get any SMS . I may have to refund and release my phone number so I can bounce to another provider if this doesn't get resolved. , I paid ahead for an entire year. 

[DeanKevin64]

This is a peer to peer forum and not customer service. If you are having issues with Visible service you need to contact them by chat or by messaging them on one of their social media platforms, Facebook, Instagram, X and on Reddit on their support page.