Unable to Activate my brand new IPhone using esim

bcavanaugh929
Novice

Unable to Activate my brand new IPhone using eSIM Due to having older IPhone 6.

Has anyone been able to find QR or the activation info on their account under overview? I Can’t find any info there as far as codes.

2 REPLIES 2

ZipperDrive
Novice III

Not sure if I understood what you were saying, but the iPhone 6 doesn't support eSIM because it is an old device. You will need to obtain a physical SIM card to continue with activation.

Unknown_Finding
Novice III

Hello,

iPhone 6 does not support eSim. You will be required to have to have a physical SIM card. You may purchase one from Visible.