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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Help with an issue

I have tried to set up a line of service with Visible. Cannot get past the payment step as my credit card address is a PO Box. I do not have any online payment systems either. Chat was not any help.

Phone number port error

Just got a new phone, switched from T-Mobile to visible. Confirmed via IMEI that my phone was functional with visibles phone network. Got my sim, tried to put it in my new galaxy S-21, got the email that my number was ported over successfully >24 hou...

botim by Novice
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Visible basic plan changed to $25

I am visible customer from Oct 2022. Last year plan was $30 for basic unlimited which got changed to $25 few months back for everyone bu still we are paying $30 and there is no way to change it. Why ?

Resolved! hotspot

Hi, Ive noticed my Visible hotspot wont open ebay or craigslist. It opens many other sites, but flags a certificate issue on these two. My Verizon hotspot had no issue with these sites. I tried different browsers. Suggestions?

pjb5 by Novice
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  • 3 replies
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new sim card

My sim card stopped working in my old apple phone so I am switching from an apple phone to an android phone, do I need a new sim card?