Unable to accept calls

danne77
Novice

I ported my number from Google Voice 3 days ago and everything went smoothly except for one issue. I can't receive any phone calls. The caller gets a busy signal and then the call disconnects. I can call out, send and receive texts (although automated texts for 2FA don't come through) and data is working fine. I've chatted with customer care twice and still no resolution. I appreciate any suggestions or help.

 

Thanks!

1 REPLY 1

GreenSub
Superuser
Superuser

Weโ€™re you able to receive calls on a Visible temporary number?

Have you gone to GV and made sure forwarding is not enabled?

Have you done a *73 on your phone to remove any call forwarding?