Virtual Gift Card

Glenn60831
Novice II

Has anyone receive the $300 Virtual Gift Card that you get when you make 3 payments?

9 REPLIES 9

georgeb
Novice III

You should receive yours after 61 days of service with Visible.

 

From which service provider you transferred your line?

I've paid 4 months so far and still have not received it!

Glenn60831
Novice II

At&t

Glenn60831
Novice II

So how do you contact someone about this?

Glenn60831
Novice II

Problem solved!

ajgamer89
Novice

I never received mine and after following up was told that, even though the promo said it included "bring your own device" when I signed up, they have since changed the terms so I no longer qualified. Very disappointed. The rep did say that if I bought a new phone through Visible I would qualify for their current promos, but I'm hesitant to trust them after being deceived the first time.

I did get a new phone through them! I am not having any issue with them what's so ever.

Did you buy the new phone when you opened your account, or at a later date? I'm worried that Visible is going to tell me three months from now that I wasn't eligible for a gift card now either because I didn't buy the phone at the same time that I signed up and therefore wasn't a "new customer."

They wouldn't except my At&t phone so I had to buy a new one when I signed up.