12-27-2022 05:57 PM
Visible does not recognize my Verizon account number. So I can't continue. HELP! My account number is 9 digits, a hyphen and then 5 digits. Tried with and without hyphen. Didn't recognize either way.
12-27-2022 06:35 PM
You need to sign up for a new account. Visible, even though owned by Verizon, is separate from Verizon and your account from Verizon will not work here.
12-29-2022 08:37 AM
Okay so I have the same problem even after signing up for a new account with visible
01-06-2023 04:19 PM
Only enter the numbers up to the hyphen. Do not enter the hyphen or any numbers after the hyphen.