01-30-202408:29 AM - last edited on 01-30-202401:44 PM by kh_jenn
how to get tech support if you cannot get a text message? Website keeps sending authentication messages bt text. the prob is text, they are not going through!
You don't have to login. Chat is available from both the app and web site without having to login.
Using the Chat option can be frustrating. To get by the AI Chat robot, Connai, when given a choice of options always choose the non-specific option (e.g. other, something else, none of these, etc). when asked to supply additional information always type live agent in response. Eventually you'll be placed in the live agent queue. If you reply with anything specific the AI robot will insist they can help.
Alternately, you try one of the social media channels:
