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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! How to find out PIN associated with the account (not port-out PIN)

Hello, I'm hoping someone could clarify this for me. MetroPCS said it'd need both port-out PIN and account PIN.I don't recall setting up account PIN when activating the service. Visible (chat) agent said there is a PIN one can set for when using the ...

VS1 by Novice
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Data and text does not work, cannot get acceptable help

I purchased a new iPhone SE through Visible and switched over from my old phone to the new one on December 25th. The cellular data on the phone has not worked at any point and text messages only work when on Wifi for some contacts, but not all. I sta...

Reach Mobile

Does Reach Mobile ( qualify as an "Eligible Carrier" for Visible's virtual gift cards?

Resolved! verizon account number

So I see a lot of what I am going through but not a lot of ways (actually non) to help with this matter of verizon account number not being accepted. What can I do I want to keep my phone number or do I just need to go with a different carrier?

Verizon account number

What can I do if my Verizon account number will not be accepted. Does this mean that I need to find a different carrier? I do not want to get a new phone number.