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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Sim card for moto 5 stylus 5g (figured it out)

Some things i learned from this experience1, ima iddioot and the sim card worked all along (sensorship really visible lol)2, visible compatibility checker isnt always right3, the moto 5 stylus 5g does work even if purchased from Motorola directly 4, ...

aoh125 by Novice
  • 3052 Views
  • 5 replies
  • 0 kudos

Phone says not registered on a network

I've had Visible since March of 2019. Considering the price ($25/mo with Party Pay!), I've been pretty happy with it. Lately, however my Galaxy S9 would often drop calls, so I thought maybe I needed a newer phone. Got a Galaxy S215G, unlocked. I trie...

DTSF by Novice II
  • 2032 Views
  • 3 replies
  • 0 kudos

Apple Watch series 7 cannot activate over a month now!

I have spent hours in the chat waiting and it has been over a month now. I had an open case with Visible closed saying my watch would work, and it still doesn’t work with Visible. I had a series 5 that worked. Now I cannot get my watch to activate an...

stpete by Novice III
  • 2029 Views
  • 7 replies
  • 1 kudos

File a BBB COMPLAINT NOW

Visible Service, LLC. Is their listing. The BBB has the following listed first. I would put a hint hint on the last sentence. THE FTC On April 28, 2021, Better Business Bureau was alerted to a telecommunications business operating as Visible Service,...

Mpdcnva by Novice III
  • 3472 Views
  • 8 replies
  • 2 kudos