Can’t text

Devendub
Novice

My phone hasn’t been able to text since my port in was successful. The message says it failed this is on a galaxy note 20 activated with esim. I don’t know if texting worked before the port in but it definitely isn’t working now.

1 REPLY 1

RyanBlakeIT
Superuser
Superuser

Hi @Devendub - How long ago did you do the port-in?  Could you go into Settings within the Messenger app and make sure RCS is provisioned and enabled?  If so, can you check to see if RCS works but texting doesn't?  Another trick is to text yourself and see if it goes through.

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
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