I switched to eSim now my phone wont work and just as I get to an agent
on chat after an hour I have to get my IMEI and when I got back the app
kicked me out and I lose my place in line. Duck this Ducking company.
Same. It's so maddening. I'm trying the website now as I've been kicked
off twice this morning after waiting over an hour each time. Last time
supposedly they had found the issue only for the app to drop me. Why did
I leave Verizon. Saving per month ...