Visible

With the introduction of the 50GB of premium data plan, it would be great if the app or website would monitor your data usage so you can see where you are at during the billing cycle. ... View more

With the introduction of the new Visible+ plan, some features of the service offer limited data, such as premium data and international roaming. The Visible application and website seem to offer new useful information about the plan statistics.   It would be nice if the application showed a visual of how much data was used and how much premium data we have left. Furthermore, it would also be great to show how much international roaming data (Canada/Mexico) the user has consumed and the remaining balance.    On iPhone, this is very difficult to calculate because the statistics show all-time usage, and we cannot make a quick calculation of how much we used during the current period. This comes in handy when roaming because we only get 0.5GB/day ... View more

You used to be able to text CS.  This is useful for someone like myself who is totally blind.  With the accessibility issues your app has that you still haven't fixed this should have been brought back last year.  It never should've been taken away.  You sent a sms message to a number and you were speaking with Customer service. ... View more

Customers who signed up before the new plans were announced should be given an incentive discount on the new plans ($5) to get everyone moved over to the new service. This would replace the PartyPay discount and keep more customers. ... View more

We need better security around our phone line. Please add a feature that allows us to lock our phone number to prevent hackers or criminals from trying sim swaps or accidentally moving porting out our number to another sim or carrier. Criminals have a lot of people personal information, so this is necessary today. ... View more

Abbreviations used: ACH - Automated Clearing House EFT - Electronic Fund Transfer   Idea: Credit cards, debit cards charge transaction fee to the merchant (Visible) to process the transaction. With credit cards charging the highest including PayPal.   Most of the Americans have checking account with the bank or local credit union or online banks/ credit unions. Can Visible implement ACH/EFT Pull directly from checking account.   From the online resources I see ACH/EFT transaction is bank to bank transfer and it typically takes 1-3  business days. Most cost effective way to pay a merchant. It is one time authorization. Just need to give the merchant (Visible) routing and checking account number. and limit the maximum cash pull limit per month.   Hope Visible considers this option and implements sooner. Until then 😃   References:  https://squareup.com/us/en/townsquare/ach-payments https://www.forbes.com/advisor/business/accept-ach-payments/ https://fusecfo.com/blog/ach-avoid-credit-card-merchant-fees/   ... View more