Your phone number caller id may even be showing someone else's name if you just got the number and it belonged to someone else in the past.

With the new STIR/SHAKEN thing going into effect 6/30/2021  to combat caller id spoofing and scams, you may want to fix your caller id. People may be more inclined to answer your call if they see it's you as opposed to "wireless caller". I for one won't answer an unknown caller if I see it's 'city/state' or random jumbled characters.

Checked caller id here, noticed it showed the 'city/state' as the caller id. I had this number since 2017, and ported it into Visible.

Did the online chat, had them fix the CNAM. Checked the next day, now it shows the name I requested.