Wifi calling only with cell reception?

[QmB]

I was told by a chat assistant (after they checked with someone to be sure) that WiFi calling only works if you have cell reception. Is this actually true?

The reason I want WiFi calling is because I don't have cell reception where I live. 

When I had Rebublic cell service, WiFi calling worked even without cell reception.

[upstate-SC]

Please check this solution:

https://community.visible.com/t5/Help-Forum/Wifi-calling-won-t-work-without-cell-reception/td-p/1964...

[ericvisible]

I contacted Visible Customer Care through the chat on their website. I had some difficulty getting them to understand my issue but once they understood they "Re-provisioned" my Wifi Calling feature and had me reboot the phone. It seems to have fixed my issue.