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Visible+ Promotion (4/18) for those who switched early

The recent promotions ($25/$35) to switch to the new network was only for existing customers who had not switched. That left a bad taste for many who bit the bullet.Today, I received an email from visible offering the upgrade to Visible+ for the same...

Multiple connections on hotspot?

So I get that Visible officially only allows one connection per mobile hotspot but there are many people, including myself, that have phones which do allow multiple connections. You can't do a lot with 5mbps spread across multiple devices BUT it allo...

Hotspots by Novice II
  • 10 replies
  • 1 kudos

Let's chat about customer service!

I was told Visible monitors these forums and I hope they do and actually read this. But I'm not holding my breath! Just spent over 2 hours chatting on FB messenger and still have not got my issue fixed. Only thing that surprised me was I got a respon...

skibik by Superuser
  • 0 replies
  • 0 kudos

Worst customer service ever

I have had no service for past several days and customer service was not able to do anything but making things worse. Here is my story. On 11/16, I started to have no data on my phone. I followed all the steps from auto diagnosis like upgrade phone s...

My review

Been 3 days since porting number over to visible from t mobile and I couldn’t be happier, I have had no issues, I can receive and make calls, I can receive and send text with out any issues.The speeds are not what I had on t mobile but they are good ...

rbsoh by Novice III
  • 6 replies
  • 1 kudos

I think Verizon should shut down Visible!!!

Since Verizon owns Visible and the customer service is non existent why not just shut Visible down and transfer these plans over to Verizon! Why not offer these plans straight from Verizon? Does Verizon actually need a separate company to sell a chea...

skibik by Superuser
  • 2 replies
  • 2 kudos

Side-by-Side Comparison

After my saga in signing up for and activating the new Visible plan ($30) - see https://community.visible.com/t5/Need-help/Caveat-Emptor/td-p/25032, I've been doing a side-by-side comparison of the old legacy Visible Unlimited plan and the new Visibl...

Anonymous by Not applicable
  • 0 replies
  • 4 kudos